Traffic Rule

Before Using

  • TOP >
  • Before Using

Site Policy

The web site(http://www.w-nexco.co.jp, http://corp.w-nexco.co.jp, http://search.w-nexco.co.jp, hereinafter referred to as the "Web Site") is owned, operated and maintained by or for West Nippon Expressway Company(hereinafter referred to as the "Our Company"), to publish information about Our Company and information for expressway customers.
Please note that it is assumed that you agree to any and all the terms and conditions of use ("Terms and Conditions") if you use the Web Site. Please note that the Site Policy is subject to change.

About Recommended Browsers

You will be able to easily view the site if you use Internet Explorer Version 8 and above, or the latest versions of Mozilla Firefox or Google Chrome in Windows; or the latest version of Safari in Mac OS X.

About Javascript

Some of the content of the Web Site requires Java Script to be enabled in your browser to view the Web Site. The browsers recommended above enable JavaScript by default.
Please enable the JavaScript to view all the content of the Web Site.

About Copyright

Our Company owns the copyright to all the content of the Web Site. However, the copyright of some content created by outsourced parties may be the property of parties other than Our Company. The copyright of these works is, in principle, owned by each copyright holder.
You may download content, save it on your computer, or print it for your individual use, however you may not put such downloaded content on other web sites or print media.
You may not use the content for any other purpose without obtaining the permission of each copyright holder, or beyond that which is permitted by copyright law.

About Paid Advertising

The Web Site is involved in paid advertising business, and place advertisements (including the prize promotions etc.) on the Web Site. Our Company has no involvement with the content, service, contract, payment, etc. of advertisements. Use of these advertisements shall be between the advertiser and the customer, at the customer's own responsibility. Our Company shall not be liable for any contracts, or any loss or damage incurred by the contracts.

Disclaimer

Even with utmost caution to publish information on the Web Site, Our Company makes no warranty for the Web Site of any kind pertaining to the accuracy of the content, adequateness of update timing, or usefulness of the contents for customers. Our Company shall not be liable for any loss or damage arising from use or access of the Web Site, or any incorrect information on the Web Site.
Our Company shall not be liable for any loss or damage arising from the alteration or suspension or discontinuation of the Web Site.
Our Company shall not be liable for any loss or damage of customer's software or hardware arising from use or access of the Web Site.
Our Company may change and/or alter the contents of the Web Site at any time without prior notice.

About Web Site Link Policy

Organizations and individual site owners are encouraged to link to the Web Site. Advance permission is not required to link to the Web Site. However, links to the Web Site must satisfy the following requirements

  1. It should be stated explicitly that it is the link to the Web Site.
  2. Entities and individuals linking to the Web Site shall not capture the Web Site pages within frames, nor present the Web Site as their own.
    Otherwise viewers are misinformed as to the origin and/or ownership of the Web Site.
  3. Please refrain from linking the Web Site from any of the following types of sites, even they are compliant with requirements 1 and 2 above.
  • Sites disturbing public order.
  • Sites infringing, or perceived as infringing, legal rights including copyright intellectual property rights of Our Company or third parties.
  • Sites causing, or perceived to be causing, any damage or disadvantage to others by defamation etc.
  • Sites violating, or perceived as violating, any laws or statutes.

Third parties' websites linked to or from the Web Site are administered by such third parties at their own responsibilities. Our Company shall not be liable for any loss or damaged incurred in using these third parties' websites.

Privacy Policy

About Privacy Policy of West Nippon Expressway Company ("Our Company")

West Nippon Expressway Company (hereinafter referred to as the "Our Company") has established its own basic policy toward the protection of customer's Personal Information as explained below based on the understanding that it is an important social liability of an enterprise to be compliant with Personal Information Protection Law in Japan (hereinafter referred to as "PIP Law"). We will make best efforts to protect any and all information pertaining to any customer's name, their birth date, etc. by which such customer can be identified (hereinafter referred to as "Personal Information") in a proper manner.

1. Measures for Control

Our Company will train staff thoroughly for the protection of customer's Personal Information, establish and manage the Personal Information management system by use of company regulations and manuals, and promote information system security measures to strictly protect Personal Information.

2. Obtaining Personal Information

Our Company will clarify the purpose of use thereof when obtaining any Personal Information, and obtain it to the extent it is necessary and through a lawful and fair manner.

3. Use of Personal Information

Our Company utilizes Personal Information within the scope of intended use that is clearly communicated to customers. The Personal Information that our Company has obtained shall be used mainly for the following purposes:

  • To deal with the situations occurring in the course of road maintenance provided by our Company.
  • For fare collection and providing several discount services.
  • To gain an understanding of traffic accidents, disasters, road construction accidents, and ways of dealing with them.
  • To manage payment defaults, liability claims, etc. and for managing and charging them.
  • To take action against violators such as imposing administrative penalties, or administrative license etc.
  • To gain an understanding of the utilization of roads.
  • For investigation and surveying for roads construction, reconstruction etc.
  • To expedite compensation of losses incurred by acquisition of lands and etc., or compensation for losses or burden of costs incurred by construction.
  • To gain an understanding of, managing, and selling owned lands and buildings.
  • To manage, and charged fees for, such facilities as parking etc.
  • For marketing activities and product development.
  • For PR and sales activities, such as the preparation, printing and sending etc. of PR materials and inserts.
  • To reply to inquiries and feedback from customers and implementing these in our operations.
  • To select vendors to contract to, involving trustees, contractors, vendors etc. To sign and implement agreements, and to manage vendors after signing the agreement.
  • To send notes of invitation, season's greetings etc.
  • To cooperate with investigations as demanded by lawsuit and Administrative Appeal Act, etc.
  • To recruit board members and employees, handling matters of labor law, tax law, and social insurance for retired people.
  • To publish the status of board members of affiliates and subsidiaries as required by statute.
  • For clerical work associated with the above.

4. Provision of any Personal Information

Our Company shall never provide Personal Information to any other Third Party without obtaining prior consent from the customer except as required by statute. Here are the exceptions to the restrictions of provision of Personal Information to Third Parties as per the Article 23(4)(iii) of PIP Law whereby our Company may provide and share Personal Information with Third Party.

Purpose of Use To hold lectures etc. for repeated violators against the Vehicles Regulations Order, and taking measures (termination of use of the corporation card etc.) against malicious violators.
Items shared Corporation name, address, telephone number, fleet number, name of the driver
Third parties East Nippon Expressway Company, Central Nippon Expressway Company
Name of Chief Administrator When West Nippon Expressway Company provides the Personal Information to the companies above, and when the information is shared, West Nippon Expressway Company is named as Chief Administrator.
Purpose of Use To manage payment defaults, liability claims, managing credit in coordination with our Company's affiliates, and taking measures (termination of use of the corporation card etc.) against malicious violators.
Items shared Name or corporation name, address, the negotiation minutes, etc.
Extent of the Sharers East Nippon Expressway Company, Central Nippon Expressway Company
Name of Chief Administrator West Nippon Expressway Company provides the Personal Information to the companies above, and when the information is shared, West Nippon Expressway Company is in charge of Chief Administrator.
Purpose of Use Checking-to manage payment defaults, liability claims, managing credit in coordination with our Company's affiliates, and taking measures (a lawsuit and a pressing for payment etc.) against malicious violators.
Items shared Name or corporation name, address, the negotiation minutes, etc.
Extent of the Sharers East Nippon Expressway Company, Central Nippon Expressway Company
Name of Chief Administrator West Nippon Expressway Company provides the Personal Information to the companies above, and when the information is shared, West Nippon Expressway Company is in charge of Chief Administrator.

5. Proper control of Personal Information

Our Company shall make effort to better serve customers and to keep Personal Information accurate and updated. Our Company shall implement necessary measures in a suitable manner to prevent any and all Personal Information from being accessed in an unauthorized manner, and to keep it from being leaked, lost, damaged, etc.

6. Outsourcing and use of Personal Information

When our Company outsources the clerical work necessary for our business, we shall select the best outsourcee who treat Personal Information appropriately. We will set out standards as to how they should treat Personal Information, maintenance of confidentiality, prohibition of redistributing Personal Information and other necessary agreements to keep the customer's Personal Information from being leaked when making a contract with the outsourcee, and we shall supervise the outsourcee accordingly.

7. Purpose of use, notification, disclosure, correction, termination of use of Personal Information

When customers or customer's agent ask our Company for clarification of the purpose of use of Personal Information, or its disclosure, correction, termination, etc. we shall respond to this offer within the reasonable schedule and extent as required by statute. Please refer to the procedures for disclosure.

8. Complaint or Inquiry concerning Personal Information

  1. Contact information for complaints or inquiries
    Please contact our public relations office (contact information below) for complaints about our treatment of Personal Information
    By phone
    Telephone Number: 06-6344-4000 Open from 9:30 through 12:00 (inquiry time to 11:45), from 13:00 through 17:00 (inquiry time to 16:45), from Monday through Friday. (Closed Saturday, Sunday, National Holidays, and year-end and new-year holidays).
    By letter
    Address: Attn. public relations office West Nippon Expressway Company 19th floor Dojima Avanza 1-6-2- Dojima, Kita-ku, Osaka-shi, 530-0003 Japan
  2. Contact information of Personal Information protection certification body.
    Our Company does not belong to any Personal Information protection certification body.

9. Internet securities for personal information

Our Company protects the customer's Personal Information when a customer sends his or her Personal Information to the Site with SSL(Secure Socket Layer, the industry-standard security function which encrypts information on the web) to ensure the security of Personal Information. By use of a browser with SSL functionality, Personal Information is automatically encrypted when sending or receiving.
The Site is equipped with several checking functions and firewall to prevent unauthorized access from outside.
Cookies are a convenience feature for the customer when the customer visits the Site again. Their purpose is not to compromise privacy or cause damage to customer's computer. Setting your browser options, for example, allowing Netscape Navigator or Microsoft Internet Explorer etc. to reject cookies shall not prevent you from viewing this Web Site.
A Cookie is a small file containing information sent to your computer from the Web Site.
If the customer does not decline Cookies, they are stored on the customer's computer (hard-disk). With Cookies, the customer's computer is identified, but not the customer's Personal Information, unless the customer inputs his or her Personal Information into the Web Site. Our Company shall use Cookies to clear up any damage, for example if the Web Site is attacked by computer hacking etc.

10. Miscellaneous

Our Company may occasionally revise and update this privacy policy in our endeavor to improve.
When we update this privacy policy, we will notify you by placing the updated content on this page.

Established on March 29th, 2006